Purpose

This document provides the steps to respond to a request for information.

During the approval workflow, any approver can submit a request for information from the submitter. You must respond to this request in Oracle, not through the automated emails sent by the system.

Respond to Request for Information

1. Open Oracle and select Company Single-On.

2. Open the notification from the bell icon, under the Things to Finish section, or in the Worklist.

3. Select Actions.

4. Select Submit Information.

Note: You must use the Submit Information option. If you are asked for supporting documents, do not select Add Attachments. The only way for the requester to know you replied to the request for information is by selecting Submit Information.

5. Review the requested information.

6. Add a comment and attach any necessary documents.

7. Select Submit.

You have now completed the process of responding to a request for information.