This article is intended to assist University of Chicago faculty, students, and staff resolve these specific SharePoint error messages when running SharePoint:

• "You Need Permission to Access this Site" Error Message
• "Sorry, You Don't Have Access" Error Message

"You Need Permission to Access this Site" Error Message

The image below shows the error message, "You need permission to access this site." 

To resolve this error:

1. You can type out a custom message to the site owner(s).
2. Then select Request Access.
3. The site owner(s) will be notified and grant you access to the site. 

"Sorry, You Don't Have Access" Error Message

You receive the "Sorry, you don't have access." message when a site owner has not yet completed your request, or when you are trying to access a site with a username that does not have access privileges.
Tip: The members or visitors granted access to the site must be in the @uchicago.edu Microsoft 365 tenant.

View the next section for instructions on how to log into the Microsoft 365 tenant.

How to Log Into a UChicago Micrsoft 365 Account for Users in Another Primary SharePoint Tenant

1. Open your web browser of choice (i.e., Google Chrome, Microsoft Edge, and Mozilla Firefox).
2. Go to File, then select Private or New Incognito Window depending on which web browser you are using. See specific instructions below: 
   1. Select New Incognito window if you're using Google Chrome.
      
   2. Select New InPrivate window if you are using Microsoft Edge.
      
   3. Select New private window if you're using Mozilla Firefox.
      
3. Go to portal.office.com to access SharePoint from the Microsoft 365 portal. You will be directed to the Microsoft Sign in page.
4. Enter your email address (CNetID@uchicago.edu) then select Next. You will be redirected to the University of Chicago single sign-on page.
   
5. At the single sign-on page, enter your CNetID and password.
   
6. Open your SharePoint site(s).