This article recommends Zoom's Team Chat functionality as a secondary chat tool to the Microsoft Teams messaging app in the case that the Microsoft Teams performance is degraded or experiencing an extended outage. IT Services recommends Microsoft Teams as the primary chat tool, but Zoom's Team Chat should be used in the previously stated circumstances.
Zoom's Team Chat works on the Zoom website, desktop app, and phone app and can be used to message coworkers with the same functionality as Teams, such as creating group or individual messages, mentioning others, and drafting messages before sending them.
In order to use the Team Chat, users must be logged into Zoom. Additionally, this feature is available to faculty, staff, and students through their university logins.
Zoom Team Chat
Zoom provides extensive instructions on how to properly use Team Chat in Zoom.
Tip! Scroll down to the table of contents and click the links to quickly go to the relevant section rather than scrolling through everything. Zoom's instructions for Team Chat are very thorough, so the table of contents is easier to navigate.
Locate the Team Chat Icon
On the Zoom Desktop App
Click Team Chat at the top center of the Zoom page.
Tip! The Team Chat Navigator will be the primary source to create individual, or group messages, mentions, check unread messages, and perform other functions.
QuickStart Links to the Most Relevant Functions of Team Chat
These links take you to specific sections on Zoom's website.
- Zoom Desktop App (Windows, macOS, Linux)
- Zoom Web App
- Zoom Phone (IOS and Android)