Unidentified Funds Process


As a result of UChicago's ongoing collaboration to improve the receivables process, we have created the unidentified funds process, which is a more efficient way to find, claim, and book receivables.

Unidentified funds consist of checks, money orders, cashier's checks, and EFT (ACH/Wire) payments received in the Central A/R office that need more information to be booked to UChicago's financial system.

This process will now list all unidentified payments from all receivable's accounts (THIS INCLUDES ALL BANK 2 TRANSACTIONS). Going forward to securely find, view, and select payment(s) you should:

  1. Go to Unidentified Claims Form (visible 24/7 to anyone with CNetID). This form is sortable, exportable, and searchable 
  2. To claim funds:
    1. Select the payment(s) by checking the box to the left of payment
    2. Click "Request Unidentified Funds" (top of screen)
    3. ServiceNow ticket will open populate all required information an attach all relevant documents (remittance, invoice, spreadsheet)
    4. You must provide a valid COA for all payments, if you need to book multiple payments to different COAs this can be done either of the following ways:
      1. You can submit 1 ticket per COA selecting all items being booked to the one COA
      2. You can select multiple items, request them, and add the UChicago – Oracle Currency Report of Money Received (ROMR) Submission Guidelines listing the multiple COAs and amounts breakdown
  1. You will receive a ServiceNow ticket number to track your claim

 

If you have any questions reach out to Yolanda Peoples, Director of Accounts Receivable accountsreceivable@uchicago.edu.