As a result of UChicago's ongoing collaboration to improve the receivables process, we have created the unidentified funds process, which is a more efficient way to find, claim, and book receivables.
Unidentified funds consist of checks, money orders, cashier's checks, and EFT (ACH/Wire) payments received in the Central A/R office that need more information to be booked to UChicago's financial system.
This process will now list all unidentified payments from all receivable's accounts (THIS INCLUDES ALL BANK 2 TRANSACTIONS). Going forward to securely find, view, and select payment(s) you should:
- Go to Unidentified Claims Form (visible 24/7 to anyone with CNetID). This form is sortable, exportable, and searchable
- To claim funds:
- Select the payment(s) by checking the box to the left of payment
- Click "Request Unidentified Funds" (top of screen)
- ServiceNow ticket will open populate all required information an attach all relevant documents (remittance, invoice, spreadsheet)
- You must provide a valid COA for all payments, if you need to book multiple payments to different COAs this can be done either of the following ways:
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- You can submit 1 ticket per COA selecting all items being booked to the one COA
- You can select multiple items, request them, and add the UChicago – Oracle Currency Report of Money Received (ROMR) Submission Guidelines listing the multiple COAs and amounts breakdown
- You will receive a ServiceNow ticket number to track your claim
If you have any questions reach out to Yolanda Peoples, Director of Accounts Receivable accountsreceivable@uchicago.edu.